Thank you for considering Contact Us(www.SoleMates.com) as your trusted footwear provider. We value your feedback, questions, and concerns. Our customer support team is here to assist you in any way we can.
Ways to Contact us
To get in touch with the SoleMates team, you may choose from the following options:
- Email us at [email protected].
- Use our convenient Contact Us(www.solemates.com/contact) on our website.
Operational Hours
Our customer support team is available to assist you during the following hours:
- Monday to Friday: 9:00 AM – 5:00 PM EST
- Saturday and Sunday: Closed
Please note that any inquiries submitted after our operational hours will be addressed on the next business day.
Response Time
We strive to respond to all inquiries promptly. However, please allow up to 48 hours for our team to review and address your email or contact form submission.
Thank you for choosing SoleMates. We appreciate your patience and look forward to providing you with the best possible customer service.